Returns & Exchanges

Due to the perishable nature of our products, BeatBox Beverages cannot accept returns on alcohol once it has been delivered; however, we are committed to ensuring your party never stops and will replace any damaged or incorrect orders.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, please check your BeatBox shipment for any signs of leakage or packaging damage that may have occurred during transit.

• 2.
  Contact Support

  If your order is damaged or incorrect, email our support team within 48 hours of delivery with your order number and clear photos of the issue.

• 3.
  Evaluation

  Our team will review your claim and photos to verify the damage or error against our quality control standards and shipping logs.

• 4.
  Resolution

  Once approved, we will immediately process a replacement shipment or issue a refund to your original payment method for the affected items.